Thursday 4th of June 2020 - Reported issues with Rackspace Mail Platform

0931CETWe have received one report so far this morning at 0911CET from a client trying to login to webmail, giving some details of issues with webmail system, showing the following error. "AN ERROR OCCURED WHILE LOGGING INTO YOUR EMAIL ACCOUNT. PLEASE RY AGAIN LATER" After checking the system status page on Rackspace we can see there is indeed ... Read More »

4th Jun 2020
Saturday 30th of May 2020 - Rackspace Mail Scheduled Maintenance

Posted on 05/26/2020 6:00 AM EDT   Rackspace will be performing scheduled maintenance on their Hosted Email environment on Saturday, May 30th, 2020 at 10:00AM CST (16:00PM GMT) and will last until 12:00PM CST (18.00PM GMT). The maintenance will provide stability enhancements to the email environment.While all measures are being taken to prevent ... Read More »

27th May 2020
Wednesday 6th of May 2020 - MMS to JUCRA Digital - Digital Partnership Announcement

Wednesday 6th of May 2020, Marbella, SpainMMS has teamed up with JUCRA Digital to better leverage their services for MMS clients.JUCRA Digital provides a very high level of hosting services with servers in the UK, Germany and USA, business-level email services backed by Rackspace as well as domain portfolio management services.Over the next 6 ... Read More »

6th May 2020
Wednesday 29th April 2020 - murray.hsws.com (windows server) - maintenance reboot

1305CET
We have just rebooted this windows server for some essential security updates.

1308CET
The server is back online and responding normally.

29th Apr 2020
Website Care Plans now include premium Wordpress managed hosting

As of 1st of May 2020, all website care plan customers will now enjoy premium web site hosting included in their web site care plans.Yes, hosting will be FREE for website care plan users.We feel that the inclusion of web hosting into the care plan packages offers additional value to the already lengthy list of features provided, as well as a ... Read More »

27th Apr 2020
1st of April 2020 - Reboot of musk.hsws.com

1554CETWe have initiated a reboot of this server to apply some essential security updates from Cloud Linux. This server has had 100% uptime since 1/5/2019 with 8061 hours and 41 mins of uptime. See uptime monitor for all servers: https://stats.uptimerobot.com/Y60JKIjpKSee uptime for this ... Read More »

1st Apr 2020
Important Announcement from JUCRA Digital Regarding COVID19

One of the core values that our company strives to embody is transparency. In this spirit, we are providing you with an important update regarding JUCRA's changes in reaction to the ongoing global health concerns related to the COVID-19 outbreak.We have decided in the last 24 hours to make remote work the default for ALL JUCRA team until it is ... Read More »

13th Mar 2020
Friday 27th of December 2019 - Arctic Server Issue

1243CETHave received notification from uptime robot that artic.hsws.com is not reachable.  On our side there is no server notifications indicating any major issue with the server, the server has merely become unreachable from the outside.1259CETHave reached out to data centre with ticket.1305CETRequested automatic hardware reset through ... Read More »

27th Dec 2019
Resales Online - New WebAPI version V5.3 (Show dev Name + Various Fixes)

Today, Tuesday 11th of June 2019,  we have received notification informing us of some updates to the resales online api. New WebAPI version :: V5.3 We have released a new subversion of our WebAPI v5. Some bugs have been fixed and we have added a new parameter. See below the list of changes: - Fixed the issue when running API with ... Read More »

11th Jun 2019
Wednesday 15th of May - Scheduled Maintenance for Rackspace Mail

Rackspace will be conducting scheduled maintenance on the authentication services in their hosted email environment on Wednesday May 15th 19.00-21.00 CST (1AM-3AM CET). During this time users may experience intermittent failed authentication attempts when accessing their email over IMAP, POP, SMTP, or Webmail. Incoming email delivery will not be ... Read More »

14th May 2019