Security & platform maintenance
Essential PHP security patches & scheduled maintenance
An update on critical PHP vulnerability remediation, supporting platform maintenance, and the remaining checks needed to confirm completion.
Key update: The verified CloudLinux EA4 PHP packages have received patches for CVE-2026-109618 and ...
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Earlier this morning, we experienced an issue affecting connections to our SmarterMail email platform.
The incident began at approximately 07:51 CEST and normal service was restored at approximately 08:41 CEST, resulting in around 50 minutes of disruption.
During this period, customers may have experienced problems sending or receiving email ...
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Incident: Rackspace Email Webmail access issuesDate: 12 October 2026First Reported: 09:27 CESTServices Affected: Rackspace WebmailEmail Delivery: OperationalStatus: Resolved
Incident Summary
Rackspace is currently investigating an issue affecting access to its Rackspace Email Webmail service.
Some users may be unable to log in to or access ...
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We have completed a significant upgrade to the HSWS outbound email infrastructure to further improve email deliverability, resilience and sender reputation protection for our customers.
What has changed?Our outbound mail platform now has access to a managed pool of SMTP sending IP addresses, together with a new centralised SPF architecture ...
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