Our engineering team recently investigated an issue affecting a small number of WordPress websites where requests would intermittently time out and display HTTP 503 errors. Following investigation, the issue was traced to a third-party WordPress plugin and has now been fully resolved.
Incident Summary
Investigation Date
August ...
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Our engineering team recently investigated a MySQL service issue which resulted in intermittent database connectivity problems for a small number of hosted applications. The issue has now been fully resolved.
Incident Summary
Investigation Date
August 2026
Service Affected
MySQL Database Service
Root Cause
Database ...
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We are currently migrating websites hosted on mace.hsws.com to our newer hosting platform, morley.hsws.com.
Migration Summary
Migration Date
16 July 2026
Old Server
mace.hsws.com
New Server
morley.hsws.com
New Website IP Address
162.55.4.215
Data Migration
Internal server-to-server transfer within the JUCRA ...
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SmarterTools has announced a new partnership with SpamFoo, introducing AI-driven anti-spam and email classification features for SmarterMail. JUCRA is reviewing these new features as part of our ongoing email security improvements.
No customer action is required at this stage.JUCRA will review and test these features before making any ...
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