Wednesday June 30th 2021 - issues with webmail interface

We are investigating reports of connectivity issues to our Hosted Email environment, specifically the Webmail platform. Users may experience an error prompt upon logging in, navigating or sending messages. Further updates can be found on this link: https://status.apps.rackspace.com/index/viewincidents?group=100 Note, this issue is at the source ... Read More »

30th Jun 2021
Tuesday May 11th 2021 - Issues with sending email to outlook/msn/live/hotmail from Rackspace Mail

There is an ongoing issue related to delivering emails to any domain hosted by Micrososft.

You can read further at the link below.

https://www.jucra.com/whmcs/knowledgebase/205/

 

11th May 2021
Monday 28th of December 2020 - arctic.hsws.com downtime (Faulty PSU)

0051CETOur uptime robot monitoring service has determined an issue with connecting to this server from the outside.NOTE: This server has NOT been down since 22nd of January 2020 (was down for 33 minutes). Since then its been 100% uptime and prior to that was 27th of December 2019 for 1.5 hours. See the announcement here.It's important to note ... Read More »

28th Dec 2020
Firday 27th of November 2020 - Issue with mozz.hsws.com (UK)

0602CETWe have received an alert from our upstream provider saying the server has been attacked from an IP in China and the server has initiated lockdown mode and server has been set to rescue mode. 0810CETWe have rebooted the server out of rescue mode and started looking into access. 0828CETServer access is fine now and sites on this server are ... Read More »

27th Nov 2020
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