Monday 28th of December 2020 - arctic.hsws.com downtime (Faulty PSU)

0051CETOur uptime robot monitoring service has determined an issue with connecting to this server from the outside.NOTE: This server has NOT been down since 22nd of January 2020 (was down for 33 minutes). Since then its been 100% uptime and prior to that was 27th of December 2019 for 1.5 hours. See the announcement¬†here.It's important to note ... Read More »

28th Dec 2020
Firday 27th of November 2020 - Issue with mozz.hsws.com (UK)

0602CETWe have received an alert from our upstream provider saying the server has been attacked from an IP in China and the server has initiated lockdown mode and server has been set to rescue mode. 0810CETWe have rebooted the server out of rescue mode and started looking into access. 0828CETServer access is fine now and sites on this server are ... Read More »

27th Nov 2020
Tuesday 17th November 2020 - Reboot of mink.hsws.com

2212CET
We have seen an alert in the system saying we need to reboot the server to apply updates so we have initiated the reboot process for this server.

2214CET
Server is back online after 149 seconds, everything working optimally at this time.

17th Nov 2020
Sunday 15th of November 2020 - downtime on mink.hsws.com (Faulty Motherboard)

1250CETDuring a routine inspection of our server control panels, we could see that Cpanel has rolled out some updates which require an obligatory reboot of servers. We then proceeded to reboot all our servers and all have come back online within 90 seconds, par one:mink.hsws.comThis server has enjoyed 100% uptime since January 30, 2020, where it ... Read More »

15th Nov 2020
LiteSpeed Coming Soon to JUCRA Digital Servers

We are starting to see more and more hosts using Litespeed Server to provide clients with a faster and safer hosting environment.In the last couple of years, Litespeed has made leaps and bounds in the caching space and we are now very interested as the proposition that we can offer our clients blazingly faster and even more secure hosting for ... Read More »

26th Aug 2020
Thursday 11th of August 2020 - musk.hsws.com downtime.

Good morning to all clients who have experienced an issue today with this server.Firstly, let us inform you that this server has experienced 100% uptime since 1st of April 2020 after a quick 90 seconds reboot for technical updates. Prior to that, there was 100% uptime from the 1st of May 2019.Secondly, please be assured that during this downtime, ... Read More »

11th Aug 2020
Thursday 4th of June 2020 - Reported issues with Rackspace Mail Platform

0931CETWe have received one report so far this morning at 0911CET from a client trying to login to webmail, giving some details of issues with webmail system, showing the following error. "AN ERROR OCCURED WHILE LOGGING INTO YOUR EMAIL ACCOUNT. PLEASE RY AGAIN LATER" After checking the system status page on Rackspace we can see there is indeed ... Read More »

4th Jun 2020
Saturday 30th of May 2020 - Rackspace Mail Scheduled Maintenance

Posted on 05/26/2020 6:00 AM EDT ¬† Rackspace will be performing scheduled maintenance on their Hosted Email environment on Saturday, May 30th, 2020 at 10:00AM CST (16:00PM GMT) and will last until 12:00PM CST (18.00PM GMT). The maintenance will provide stability enhancements to the email environment.While all measures are being taken to prevent ... Read More »

27th May 2020
Wednesday 6th of May 2020 - MMS to JUCRA Digital - Digital Partnership Announcement

Wednesday 6th of May 2020, Marbella, SpainMMS has teamed up with JUCRA Digital to better leverage their services for MMS clients.JUCRA Digital provides a very high level of hosting services with servers in the UK, Germany and USA, business-level email services backed by Rackspace as well as domain portfolio management services.Over the next 6 ... Read More »

6th May 2020
Wednesday 29th April 2020 - murray.hsws.com (windows server) - maintenance reboot

1305CET
We have just rebooted this windows server for some essential security updates.

1308CET
The server is back online and responding normally.

29th Apr 2020