Announcements

Monday 29th of June 2026 - SmarterMail Announces SpamFoo AI Anti-Spam and Email Classification

  • 29th June 2026
SmarterTools has announced a new partnership with SpamFoo, introducing AI-driven anti-spam and email classification features for SmarterMail. JUCRA is reviewing these new features as part of our ongoing email security improvements. No customer action is required at this stage.JUCRA will review and test these features before making any ...
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Monday 22nd of June 2026 - SmarterMail Service Incident Report

  • 22nd June 2026
A brief interruption affected email services hosted on the HSWS SmarterMail platform on the morning of 22 June 2026. Services have been fully restored and are operating normally. Incident Summary Incident Date 22 June 2026 Start Time 10:29 CEST Resolution Time 10:41 CEST Duration Approximately 12 ...
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Tuesday 16th of June 2026 - New Protection Against Potentially Dangerous Email Attachments

  • 16th June 2026
Important: To further protect our customers from phishing attacks, malware, and malicious email activity, we have implemented additional email security controls across the SmarterMail Email platform. Table of Contents Overview What Has Changed? How Does This Work? Why Are We Making This Change? Will This Affect Normal Email Usage? Our ...
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Monday 15th of June 2026 - New Feature: Automatic Trusted Sender Learning

  • 15th June 2026
Summary: We have introduced a new Automatic Trusted Sender Learning feature for hosted SmarterMail domains. This helps reduce false positives by learning from genuine email conversations started by your organisation. We are pleased to announce a new enhancement to our SmarterMail platform designed to improve email delivery and reduce the ...
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