Support and Complaints Procedure

Turnaround times for support requests.

For any sales and technical support related to our services, during business hours, we usually reply very quickly, during weekends and bank holidays we will answer as quickly as possible.

Email Address for Support/Reporting

Please use hello@jucra.com for any issues related to: 

  • Technical support
  • Account queries
  • Spam
  • Phishing
  • Complaints

Complaints

If you have any grievance or complaint about our services, please submit your complaint in writing to hello@jucra.com which will be answered during the next business day.

  • nominet, complaints
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