You are reading this article because you have a Rackspace mail account that provides a healthy 25GB limit and you are about to or already exceeded that limit and would like to upgrade to a 100GB exchange account.
If you need more storage space for your email and 25GB is not enough, we can migrate you over to a 100Gb account on our hosted exchange service.
How does the upgrade/migration work?
- We will reset your current password on your existing account
- We create a new slot on our hosted exchange service
- We will migrate all the mailbox contents from the old account to the new account.
- Once migration is completed we will send a welcome email with new login details
Note: during migration, you lose access to your mail account. Emails are still delivered during upgrade/migration but you will not be able to send or receive until the process is finished. The upgrade/migration process can take from 30 minutes to several hours depending on how many emails you have.
Is migration free?
Yes. We will migrate all the data from your old account to the new account.
Is the upgrade free?
No. The 25GB accounts cost €2.50 a month. The 100GB accounts cost €9.50 a month. You do however get increased functionality with exchange including shared contacts and calendars, plus of course much more increased storage of 100GB.