This message has not been downloaded from the server - ios mail

You are reading this article because on your ios mail, you have received a message saying "this message has not been downloaded from the server".

To clarify, this is not a mail server problem, it's a problem on your device, ie a software issue that either yourself or an IT professional should resolve.

A temporary glitch between the iPhone’s Mail app and the email server may cause the message downloaded issue. 

Below we have provided some possible solutions for resolving this issue.


Quit the Mail app

You may want to quit the Mail app and then restart it. Here is how:

  • If your device has a Home button, double press the Home button. If not, swipe up from the bottom of your screen. This will reveal the most recently used apps.
  • Find the Mail app.
  • Swipe up on the Mail’s icon preview to close it.
  • Reopen the Mail app and check to see if your issue is fixed.

Hard Restart your iPhone or iPad

Simply restarting your device may fix your problem. 

Check your internet connection

You may experience this problem if you do not have a connection. Make sure that your iPhone or iPad is connected to a Wi-Fi or cellular network.

Update Your Device

Update your iPhone or iPad to the latest version of iOS. You can do so easily by going to Settings > General > Software Update.

Delete your mail account and then readd

You may be having this problem because your mail settings may be wrong. You may just want to delete and then add it again.

  • email, ios, apple mail, mail app
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