Contact your Email Administrator - This webmail site may have been misconfigured (rackspace mail)

If you see this error below when logging into your webmail, please contact us right away as we will have to raise a ticket with the data centre to investigate.

Usually, we have found it centres on certain accounts for no apparent reason, so 99% of users even on the same domain name can log in and certain users cant and get the error below when they try and log in.




  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

SPF Settings for Rackspace Mail

Related Articles: MX Records | DMARC | DKIM | SPF | Autodiscover You are reading this article...

Phishing Emails

You are reading this article because you have received an email and its obviously a phishing...

What is are my server settings for Rackspace Mail?

The following servers and ports are used to send and receive emails via our Rackspace mail...

MX Settings for Rackspace Mail at JUCRA Digital

Related Articles: MX Records | DMARC | DKIM | SPF | AutodiscoverYou are reading this article...

Subfolder Email Trick

This is a great little trick if you want certain emails to bypass your inbox and be sent to an...