What is Rackspace Mail Permanent Archiving?

You are reading this article to understand what Rackspace Email Archiving we offer in conjunction with our Hosted Rackspace email service.

Our Rackspace Email Archiving service is a PERMANENT archiving solution for incoming and outgoing emails from your Rackspace Hosted Email Account.

Email archiving collects and stores external, internal, incoming, and outgoing email, including attachments. The administrator of the account and administrator-designated users can access this data to search or review it.

Pros and Benefits of  Email Archiving

Regulatory Compliance: The service is designed to help businesses meet compliance and corporate governance standards by protecting data both in transit and at rest with AES-256 encryption, the same standard used by the U.S. Department of Defense. All messages and attachments are preserved in top-tier, physically and logically secure data centers using immutable storage methods, meeting even the most stringent compliance requirements.

Enhanced Security: Rackspace ensures that all emails are stored securely, reducing the risk of data loss or unauthorized access. This includes protection against intellectual property loss and compliance violations.

Efficient eDiscovery: The archiving solution allows for rapid search and retrieval of emails, which is crucial during audits or legal proceedings. All messages and attachments are full-text indexed and rapidly searchable, with search results that can be easily saved, tagged, organized, and exported, translating to significant cost savings.

Business Continuity: By preserving all email communications, businesses can maintain continuity even when employees leave, ensuring that important information remains accessible. This helps protect intellectual property and maintain employee continuity.

Storage Management: Archiving emails can help manage mailbox storage more effectively, preventing server overload and improving overall email system performance.

Cons of Email Archiving

Cost Considerations: While archiving solutions provide significant benefits, they do come with associated costs. Businesses need to evaluate whether the investment aligns with their budget and needs.

Implementation Complexity: Depending on the existing email infrastructure, integrating a new archiving solution might require time and resources for proper setup and training.

Data Management: While archiving solutions help manage data, they also require policies and oversight to ensure that data is retained appropriately and complies with relevant regulations.


In summary, Rackspace’s Permanent Email Archiving offers robust security, compliance support, and efficient data management, making it a valuable tool for businesses. However, it’s important to consider the costs and implementation efforts involved to ensure it aligns with your organization’s needs.

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