How to add SRV records for office 365 cPanel/WHM DNS

Knowledge base article id: 61

Cpanel is a bit tricky when adding SRV records because when you add the domain name to the name part, within WHM, during saving it actually removes it which is confusing.

Name TTL Priority Weight Port Target
_sip._tls.domain.com. 10 10 1 443 sipdir.online.lync.com
_sipfederationtls._tcp.domain.com 10 10 1 5061 sipfed.online.lync.com

So in WHM make sure you add them in the format below.

NOTE: When you save the dns record and go back to it, the domain. part will be taken out but if you do a SRV check you will see they will be working just fine.


  • SRV
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Remote Technical Support

You are reading this page because you are experiencing a technical issue and our team would like...

DKIM

You are reading this article as you would like to know more about DKIM (Domain Keys Identified...

Difference between POP and IMAP

POP3 and IMAP are two different protocols (methods) used to access email.Of the two, IMAP is the...

I am not receiving emails from my web forms

You are reading this article because 1. your email is NOT hosted on the same server as the web...

Turn Off Spam Filter in Mac Mail

You are reading this article becasue you want to know how to disable the junk mail filtering...