How to report spam or phishing emails through the webmail interface

Knowledge base article id: 78

You are reading this article because you have received an email which is obviously spam so wish to report it to our spam team.

  1. Login to the online webmail system (go to jucra.com and click on the webmail login link in the top of the page).
  2. Find the spam email in your inbox and check the checkbox to select the email.
  3. From the top menu is a drop down called "More".
  4. Choose "Report Spam".
  5. Confirm you really want to report it as spam, as it cannot be reversed.
  6. The email will then be moved to your spam folder and a report sent to our spam team who will take measures to add the spam footprint to our system.


  • reporting spam, spam, phishing
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