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This article will explain why it's important to activate 2fa on the rackspace webmail and show...
Alias Limits to External Email AccountsYou are reading this article to understand how many external email accounts you can add to an...
Autodiscover for Rackspace MailRelated Articles: MX Records | DMARC | DKIM | SPF | AutodiscoverSo what is Autodiscover?...
BCC Archiving Service for Rackspace MailAS OF JANUARY 2023 THIS SERVICE IS NO LONGER OFFERED.You are reading this article because you...
Contact your Email Administrator - This webmail site may have been misconfigured (rackspace mail)If you see this error below when logging into your webmail, please contact us right away as we...
Email Reputation / Sending PolicyYou are reading this article because you have been blocked from sending due to delivering...
Emails Missing in My Inbox/Email AccountYou are reading this article because you have opened the inbox on your email client and emails...
Gmail - This email is unauthenticatedYou are reading this article because you have sent an email to Gmail and they have bounced your...
Gmail/Google Bounces - 550-5.7.1 This message does not have authentication information or fails to pass 550-5.7.1 authentication checksRecently we've seen an increase of authentication policies with Gmail that has impacted users...
How do I check my email online (webmail)You are reading this article because you want to know how to read your emails online through the...
How do I whitelist senders so they bypass my spam filtering?You are reading this article becasue someone has sent you an email and its ended up in your spam...
How to Change Your Email PasswordIf you want to change your password to something more personal, then simply do the following.1....
How to Set Up Thunderbird Email ClientYou are reading this article because you want to set up the Thunderbird email client for use with...
How to Setup Rackspace Mail on Your DevicesYou are reading this article as you are using our hosted Rackspace mail service and you want to...
How to edit forwardings on your email accountYou are reading this article because you want to know how to edit the forwarded emails on your...
How to report spam or phishing emails through the webmail interfaceYou are reading this article because you have received an email which is obviously spam so wish...
How to set up vacation message / auto responderYou are reading this article as you would like to create a vacation message or autoresponder for...
I want to send bulk emails to my newsletter listYou are reading this kb article because you have a list of email addresses that you wish to send...
Issues delivering to Outlook.com/Hotmail.com/Live.comYou are reading this article because you have received a bounceback claiming your IP is...
MX Settings for Rackspace Mail at JUCRA DigitalRelated Articles: MX Records | DMARC | DKIM | SPF | AutodiscoverYou are reading this article...
Mailbox has exceeded quota (Mailbox Full)You are reading this article because you have exceeded (or about to) your mailbox allowance of...
Mark Emails As Not SpamIf you have received an email to your mail account and it's gone into spam, the easiest way to...
Migrating from Rackspace Mail to Google Workspace MailYou are reading this article because you have 1 or more email accounts hosted with us using the...
My email username and password is not working and I cant send or receive email Password Reset Requests for Rackspace EmailYou are reading this article as you have a Rackspace Mail account with us and wish to reset the...
Phishing EmailsYou are reading this article because you have received an email and its obviously a phishing...
Rackspace Mail Sending Limits and Best PracticeYou are reading this article to learn about the daily sending limits and other best practices for...
Received too many messages from a new or untrusted IPYou are reading this article as you have sent an email to one of our clients who are hosted on...
SPF Settings for Rackspace MailRelated Articles: MX Records | DMARC | DKIM | SPF | Autodiscover You are reading this article...
Subfolder Email TrickThis is a great little trick if you want certain emails to bypass your inbox and be sent to an...
Switching Mail Domains (Advanced Mail Migration)You are reading this article as you want to switch your mail domain to a new domain. So, you have...
The mail server [] has been temporarily rate limited (Rackspace Mail)You are reading this article because you have received a bounce-back message along the line of...
Upgrading to 100GB Exchange AccountAS OF JANUARY 2023 THIS SERVICE IS NO LONGER OFFERED.You are reading this article because you...
Using Insecure connection causes errors in your email client (EG: pop.123marbella.net)You are reading this article because you are checking your email as normal in Outlook, Mac mail,...
What is Rackspace Mail Permanent Archiving?You are reading this article to understand what Rackspace Email Archiving we offer in conjunction...
What is are my server settings for Rackspace Mail?The following servers and ports are used to send and receive emails via our Rackspace mail...
Why do I need a DNS server account if I dont have a website?You are reading this article because you have a domain with us and only have an email account and...
[Spam] in the Subject LineOn occasion the spam filters will filter an email from a legitimate sender through to your spam...
