Web Site Support Services

Our team are web design professionals specialising in wordpress, php, jquery, graphic design etc so if you have any issue with your website not covered in our website care plans, then choose either a one off job or emergency job if its urgent.

One time job (Standard)

  • Up to 60 minutes of support time

  • Same day response time*

  • Business hours only (9am – 5pm)**

  • *We usually respond quickly to any request but in case or workload you are guaranteed to have your issue seen same day.

    **If you place a standard order after 5pm, the order will be moved to the next working day.

    One time job (Emergency)

  • Up to 90 minutes of support time

  • Emergency response guaranteed*

  • Between 9am - 12am**

  • Weekends***

  • Bank holidays****

  • *We basically drop whatever we are doing to have a look at your issue.

    **If you place an emergency order after 12am it will get attended to the next day at 9am.

    ***On weekends we will respond in a reasonable amount of time but there might be a small delay, we are only human.

    ****Depending on the severity of the emergency and availability, like weekends we will respond within a reasonable amount of time