Email Support Centre Print

  • email setup, email
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This page links to various support articles and forms related to email.

This page provides quick access to support forms and documentation related to your JUCRA email services. If you are experiencing issues with email delivery, spam filtering, or need to review our policies, please use the links below.

Email Not Received
If an email was sent to your mailbox but never arrived in your inbox, you can report the issue using the form below. Our team will investigate the delivery logs and identify what happened to the message.
Report a missing email
https://www.jucra.com/forms/email-missing/
Email Went To Junk
If an email was delivered to your mailbox but incorrectly placed in the Junk or Spam folder, please report it using the form below. This helps us improve spam filtering and reduce false positives.
Report a false spam classification
https://www.jucra.com/forms/smartermail-junkmail-report/

Policies

Please review the following policies related to our email services.


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